Bureaucratic Nightmares

I N S U R A N C E    I S S U E S

Insurance Issue # 1
I couldn’t get into my medical insurance provider’s web site
to check on some claims – couldn’t figure out why. Called
them and they asked me for my ID# and birth date. Said the
birth date didn’t match so they couldn’t talk to me.

I eventually found out that they had put in 2/28. I told them
that was the wrong date, but they wouldn’t take the change
from me – needed my employer to send them the correct
info, when probably the person inputting the date just typed
it wrong because they didn’t think that date was correct.
Gets to be a pain sometimes.

Insurance Issue # 2
A Leap Day baby in Seattle Washington explained
to us what happened in her family. When she was
a little girl the Insurance Man was over talking with
her father about insurance. Before her father signed
the agreement he mentioned to the insurance man
that his daughter wouldn't have her "21st birthday"
as it stated in the paper work until she was 84. The
insurance man had the papers rewritten. The words
were changed on all the paper work for the entire
company.